(GRI 103-2, 103-3)

The efforts in matters of ethics and anti-corruption are an example of the importance we give to our internal guidelines, which complete our adherence to external legislation and the commitments we’ve acquired with our stakeholders.

The efforts in matters of ethics and anti-corruption are an example of the importance we give to our internal guidelines, which complete our adherence to external legislation and the commitments we’ve acquired with our stakeholders.

Regionally, we have a head of Compliance, who together with the performance of GFF’s Audit and Compliance Committee, as well as the corresponding committee in each country, is key in supervising the application of our rules and the effectiveness of internal controls. Given our sector and context, we place special emphasis on the prevention of corruption in any of its forms

Thanks to this, during the year, we have had no sanctions regarding the default of national and local regulations, within the countries where we operate.

In our different companies, we place our clients at our core, delivering the most comprehensive selection of products and services. That includes an ethical promotion, based on a series of policies and codes such as rates schedules, customer service, contracts assigned with a digital copy, which we place at your disposal, taking care of any questions you might have.

In this way, our clients can make their decisions with all necessary information, with the certainty given to them by our service and solvency.

These efforts allowed us to suffer no sanctions for wrong sales practices, lack of transparency, and / or wrong use or products by clients during the year.

Relationship with the Supply Chain

(GRI 102-9, 204-1, 205-1)

Our suppliers are an essential part of the Group’s operations; we select those suppliers which allow us to become efficient and deliver quality to our clients, with financial and operational capacity.

We have a purchasing team at Group level, which allows us to certify the processes and makes the implementation of our supplier certification scheme easier.

In order to certify suppliers, we evaluate their legal situation, compliance with fiscal and labor regulation, and also regarding possible corruption risks. In this way, we reduce risks and ensure the proper development of good practices in favor of Human Rights

We request that our suppliers comply with our ethical requirements, which include their commitment to the environment, human rights, non-discrimination, prevention of sexual harassment, excellence in customer service, and ethical competence.

 

We also assist them in the responsible operation, so that they may develop in accordance to these regulations. The training of outsourcing security personnel was very important, 100 % of the security staff was trained twice a year on the use of adequate levels of force, in order to ensure the safeguarding of human rights.

Particularly for outsourcing suppliers, we required they comply with the hiring policies set forth by the Law of the Ministry of Labor, so that their employees have the right to enjoy their payment benefits, as well as others.

It’s important to mention that during the COVID-19 pandemic, he have maintained a fluent communication with our supply chain, requiring compliance with all biosecurity measures and helping them comply as well. We have kept contracts and, in order to prevent possible shortages which could affect our operation, we requested guarantees for inventory reserves.

We destined USD 87,516,745 for suppliers during the year, despite the contextual difficulties we faced; 79% was destined to local suppliers in different countries.

Details of the Supply Chain